This weekend, Hotel Dieu Shaver and Niagara Health will launch a new, advanced Hospital Information System (HIS) that marks a significant step forward in modernizing patient care. After over two years of dedicated planning, this system is set to improve care coordination, boost efficiency, and enhance access to essential information, ultimately creating a safer, more seamless experience for patients and healthcare providers.
Enhanced Access to Patient Information
The new HIS will replace paper records and older electronic systems, bringing all patient data—medical history, medications, allergies, and recent test results—into one secure, centralized digital system. Healthcare providers will have quick, easy access to up-to-date patient information, allowing them to make faster and more informed decisions. With complete, accurate records at their fingertips, our teams can deliver the right treatment at the right time, improving care and enhancing patient safety.
Improved Accuracy and Safety in Patient Care
With electronic documentation replacing handwritten notes and paper charts, healthcare teams can reduce the risk of errors and ensure that patient records are clear and consistent. The new HIS system minimizes miscommunication, protects against misunderstandings related to prescriptions or allergies, and strengthens patient safety overall. This digital transformation is key to supporting dependable, error-free care for all patients.
Personalized Care Experience
The HIS will eliminate the need for patients to repeat their health history at every visit, providing a single source of truth for all relevant medical information. With one comprehensive health record, each member of a patient’s care team can access the same data, resulting in focused, personalized interactions that save time for both providers and patients. This streamlined approach can also allow clinicians to spend more time with each patient, making care more compassionate and efficient.
Empowering Patients with Digital Tools
The HIS introduces new tools for patients to manage their healthcare journey with ease and confidence. Patients will now be able to access their clinical information, and in some instances, even communicate securely with their healthcare team. This added convenience makes it easier for patients to stay informed, ask questions, and share essential information—all steps that enhance their involvement and empowerment in their healthcare.
Data-Driven Insights for Better Clinical Outcomes
This new system will leverage real-time data to enhance clinical decision-making and improve patient outcomes. By analyzing trends and tracking care data, healthcare teams can make precise, individualized decisions for each patient. Additionally, this data can guide quality improvement projects that refine clinical practices, ensuring our teams continue to deliver top-tier, evidence-based care.
Preparing for Transition
Ahead of this launch, Hotel Dieu Shaver and Niagara Health have conducted extensive training sessions to prepare staff for the new system. This careful preparation will support a smooth transition, with our teams ready to assist patients as they become familiar with the HIS. While some delays are possible during the initial rollout, we appreciate the patience and support of our patients, visitors, and community as we implement this transformative upgrade.
The HIS is not just a digital tool—it’s a commitment to the future of healthcare in Niagara, providing our patients and healthcare teams with the resources they need to deliver and receive safe, modern, and highly personalized care. We are grateful for the dedication of our staff and the trust of our patients as we make this historic transition.